Centurion Retreat

Terms & Conditions

• Offer is only open to the Basic and Supplementary Card Members of The Platinum Card® (“Eligible Card Members”) issued by American Express International Inc. in Singapore (“American Express”).
• Offer entitles Eligible Card Members the following benefits, corresponding to the respective Participating Properties.

• Offer is fulfilled by The Mulia Group (“Merchant”) and Merchant’s Terms and Conditions apply. The provision of services, activities, or benefits stated is the sole responsibility of the Merchant.
• Each Benefit is only valid for one (1) time use from 16 May 2024 to 22 December 2024 (“Both dates inclusive”) at each city of choice. Each Eligible Card Member can enjoy each Benefit up to two (2) times, once in Jakarta and once in Bali.
• Booking and stay period must be between 16 May 2024 to 22 December 2024 (“Both dates inclusive”).
• Offer is only valid for reservations made based on the instructions stated on https://www.themulia.com/amex-centurion-retreat. Any other form of reservations via other platforms will not be entitled for the redemption of the offer.
• All reservations are subject to availability and blackout dates. Card Members preferred dates cannot be guaranteed.
• Strictly no walk-in reservations; advance booking requirement: 7 days. All reservations are subjected to availability and must be booked via the methods listed above.
• The offer cannot be exchanged for cash or other services/products, transferred, and cannot used in conjunction with other promotion offers, discounts and vouchers.
• The offer is only valid when it fulfils all four (4) criteria: Reservation must be made with an eligible Centurion Card. Presentation of a physical eligible Centurion Card upon check-in. Eligible Centurion Card is used for payment upon check-out. The same Centurion Card is used across all touchpoints from reservation, check-in verification and payment.
• Merchant’s Terms and Conditions apply. American Express International Inc. in Singapore acts solely as a payment provider and is not responsible or liable in the event that such services, activities or benefits are not provided or fulfilled by the Merchant. Merchant is solely responsible for the fulfilment of offers and all relevant privileges.
• American Express International Inc. in Singapore and/or the Merchant reserve the rights to terminate the benefits and/or replace the benefits with another benefit of similar value without prior notice.
• In the event of any dispute arising from the promotion, the decision of American Express International Inc. in Singapore and/or the Merchant shall be final, and no correspondence will be entertained.